What personal information we collect and why we collect them

Contactforms

When you fill out the contact form, all information that you enter in the form will be sent to us as an email, this may include name, phone number, email address and message to us. This information is stored for an unlimited period, so we can provide an overview of service and treatment history for our users. Because the e-mail system is unencrypted, you should avoid sending sensitive information by e-mail.

Webstore

We collect information about you under the box at our store.
While you visit our site, we track products you’ve watched. For example, we use this to show you products you’ve recently seen. We also track location, IP address and browser type: We use this for purposes such as estimation of taxes and shipping.

We ask you to enter shipping address so that we can estimate shipping before you place an order and send you the goods after ordering.
We also use cookies to keep track of the contents of the shopping cart while browsing our site.

When you purchase from us, we ask you to provide information, including name, billing address, shipping address, email address, phone number, credit / debit information. We use this information for various purposes, including:

Send information about your account and order.
Answer your inquiries.
Manage payments and prevent fraud.
Set up your account for our store.
Comply with all legal obligations we have, such as tax calculation
Improve our offerings.
Send your marketing announcements if you choose to receive them.

If you create an account, we’ll save your name, address, email and phone number, which will be used to fill out the box for future orders.

In general, we keep information about you as long as we need it for the purposes we have collected and using it. For example, we store order information for tax and accounting purposes. This includes name, e-mail address and invoice and shipping addresses.

We will also save comments or reviews, if you choose to do so.

Members of our team have access to the information you provide us. For example, both administrators and shopkeepers can access order information such as what was purchased, when purchased and where to send. Customer information such as name, e-mail address, invoice and shipping information is also included.
Our employees have access to this information to help fulfill orders, process refunds and support you.

Cookies

If you are using a service, ask us to remember your name, email, and website. This information is stored in a cookie and is there to make things easier for you. You will not need to re-enter this information the next time you use the service. These cookies expire after one year.
If you have an account and log in to this site, we will create a temporary cookie to determine if your browser supports using this. This cookie does not contain any personal information and disappears as soon as you close your browser.
When you log in, cookies are created that store your login information and choices you have taken regarding how content will appear. Cookies with login information expire after two days, while display options last for one year. If you check for ‘Remember me’, your login information will be stored for two weeks. If you log out of your account, these cookies will disappear.

Embedded content from other websites

Pages on this site may include embedded content (e.g., videos, photos, articles, etc.). Embedded content from other sites behaves exactly the same as if the visitor had visited the site as the embedded content comes from. These sites may collect information about you, use cookies, or build third-party tracking systems and monitor what you do through this embedded content. This also includes tracking your actions via the embedded content if you have an account and are logged in to the site. Here applies the privacy statements of the external websites.

Analytics

We use Google Analytics to analyze user behavior on our web pages. This tool stores cookies with your user behavior, so no personal information will be collected as we have disabled collection of IP addresses.
If you do not want to allow Google to collect user behavior, you must turn on ‘Do Not Track’. Datahjelperne.no has a  guide on how to turn on the ‘Do Not Track’ feature in the browser.

Who we share your information with

Google LLC

Google LLC is a US multinational technology company specializing in internet-related services and products, including online advertising technology, search engine, cloud computing, software and hardware.
Google Analytics shares user behavior with Google LLC, but there are no personal data shared because we have disabled IP address collection.

Bring

Bring is a Norwegian postal and logistics company with operations in the Nordic region. Bring in Norway the part of the Post Group that serves the corporate customers and those parts of the business that target corporate customers.
At checkout we can collect your name, address, phone number, e-mail address and goods purchased. This information is directed to Bring in order to deliver your purchased items.

Klarna Bank AB

Klarna Bank AB, commonly known as Klarna, is a Swedish bank that offers online financial services such as payment solutions for online stores, debt collection, credit payments and more.
At checkout we can collect your credit card number, expiration date and security code. This information is directed to our payment gateway (Klarna) to process your purchase.

How long we keep information about you

For users who register on this site, they also store personal information as they provide in their user profile. All users can view, edit and delete their own personal information at any time (except for usernames). The site administrators can also view and edit this information.

Your rights regarding information we have about you

If you have an account on this site, you may request an export file containing the personal information we have about you. This includes all data you have given us that have been saved. You may also request that we delete all personal information we have about you. This does not include information we are required to store for administrative, legal or security reasons.

How we protect your personal information

The website uses SSL certificate (for HTTPS). This certificate has A-Class Rating, and ensures communication between the site and visitors so that no-one can read or change the information exchanged. In addition, this identity ensures the site.
Servers are operated by one.com and they provide the necessary updates and security measures. Passwords associated with user profiles are encrypted in the database so nobody can see which password is associated with a user account, not even technical personnel. There are several levels of access control in the solution architecture. Keyword management operators have access to orders and processing of these.

Changes

We can change the terms of consent and privacy statement to comply with new legal requirements and due to changes in our own practices for the collection and processing of personal data. For any changes that require consent, you will be asked to consent to new terms.

Contact information

For questions or requests regarding privacy, please contact customer@glunot.no

You can complain about how we treat your information to

Datatilsynet
E-post: postkasse@datatilsynet.no
Telefon: 22 39 69 00.

This is a cookie

A cookie is a small data file that is sent to the browser on your PC, mobile phone or tablet (referred to as device) from the webpage server and stored on your device.
Each web page can send its own cookie to your browser if the browser settings allow it. Many websites do this every time a user uses their page so that they can track the flow of online traffic.

How we use cookies

The information from you using our website is passively collected and stored in cookies. It can not be used to identify you, but the device you use is identified.
The cookies include information about login, page settings, navigation, time of visit, browser version, and more.


Cookies in use on glunot.no

We dont collect any personal information from our visitors!


Description of cookies in use on glunot.no:

Google - Session cookies is used to show the map with our location, and to secure the contact form with google recaptcha.

elfsight.com - This is used to show our instagram feed.

facebook - This is used to show our facebook feed.

cookeconsent_status - This is used to remember your acceptance of usage of cookies at your first visit. Saved for 365 days.

In addition to this, our website is driven by a CMS that uses a couple of different session cookies to help this website run smoothly!

Disabling cookies

You have the option to accept or reject cookies. Most browsers automatically accept cookies, but you can change the settings of your browser to reject cookies if you prefer.
On Nettvett.no, you will find instructions on how to configure your browser to accept or reject cookies.

Contact us

If you have questions about cookies, please feel free to contact post@glunot.no
Our privacy statement can be found here.